Our customers know which information they have and we know what is needed to process it. We pool the data and present it to the customer in a clear report.
One example would be a customised Last-Seen report of a fleet of 600 ATEX two-way radios, including service history per radio, the current location and a map of the site. The customer uses this report to better manage his costly assets and extend their life cycle.
Flash’s Full-Service Concept
We provide a customised service, meaning that you choose the components from our Full-Service Concept that suit you best at that time. In addition to Business Intelligence, our Full-Service Concept includes:
Do you need more flexibility in your communication fleet? Renting from Flash is the solution. Whether you choose for short-term or long-term rental, the equipment is immediately available and in good condition.
Modular Forms of Service
Our services are divided into various modules. You can choose how we can best take on your concerns. Do you prefer ad hoc service? Can be arranged. Would you like Flash to deliver and collect your equipment? We will see to it.
Online Customer Portal
Do you want to check your contracts, know which two-way radios are being used where, what maintenance is in the pipeline and make service requests online? All this is possible through the Online Customer Portal.
Your equipment simply has to work. No one understands that better than we do. We developed the Service Management Tool (part of the Customer Portal) for the uniform registration and settlement of all your service requests.
Are you interested in improving the organisation of the issuance and intake of equipment to employees or external parties for temporary projects? Issuance Registration (part of the Customer Portal) is the solution.
By combining our years of experience with knowledge of new developments, both in the area of service as well as technology, we recognise situations or processes in your organisation where we can share our expertise with you.
Flash has developed user training sessions that contribute to optimal safety. After all, if your employees know how to communicate with care using their radio, this guarantees a higher level of safety for them.