With the Full-Service Concept, you can opt to outsource some or all of your communication needs to us. Whether it is about two-way radios or private networks, the choice is up to you. In this way, your communication becomes our business. The Flash Full-Service Concept includes:
- Flexible equipment rental.
- Modular forms of service tailored to your needs.
- Online Customer Portal for real-time management of your communication fleet.
- Service management as the added value in service.
Once your communication processes are installed, they need to be able to be managed and monitored easily and in real-time. Our Online Customer Portal meets this need. This management tool offers insight into your orders, invoices, maintenance records and scheduled service work.
Placing online service calls is also done in no time. Our engineers work on-site at the customer location with tablets, so that work orders and specific reports can be entered and viewed digitally.
In addition, with more than 25,000 two-way radios, Flash has the most extensive rental fleet in the industry, offering you extra capacity at a moment’s notice. As the professional market leader in the Netherlands and Belgium, we not only guarantee the best service; we are pleased to go the extra mile.
What can we do for you?
Over the past 20 years, we have gained considerable knowledge of the needs of our customers. Not only in the area of technology, but also in our service provision. We offer you tailored services.
Do you need more flexibility in your communication fleet? Renting from Flash is the solution. Whether you choose for short-term or long-term rental, the equipment is immediately available and in good condition.
Modular Forms of Service
Our services are divided into various modules. You can choose how we can best take on your concerns. Do you prefer ad hoc service? Can be arranged. Would you like Flash to deliver and collect your equipment? We will see to it.
Your equipment simply has to work. No one understands that better than we do. We developed the Service Management Tool (part of the Customer Portal) for the uniform registration and settlement of all your service requests.
Online Customer Portal
Do you want to check your contracts, know which two-way radios are being used where, what maintenance is in the pipeline and make service requests online? All this is possible through the Online Customer Portal.
Business Intelligence is a continuous process, with organisations using a targeted method to collect and register data, analyse it and apply the resulting information and knowledge in decision-making processes.
Flash has developed user training sessions that contribute to optimal safety. After all, if your employees know how to communicate with care using their radio, this guarantees a higher level of safety for them.
By combining our years of experience with knowledge of new developments, both in the area of service as well as technology, we recognise situations or processes in your organisation where we can share our expertise with you.
Are you interested in improving the organisation of the issuance and intake of equipment to employees or external parties for temporary projects? Issuance Registration (part of the Customer Portal) is the solution.
It is always our goal to add value for our customers. Discover how we can add value for your organisation.
Flash believes in co-creation: a vision of change in which we actively seek cooperation with our customers and partners at an early stage. We are convinced that we are able to accomplish a lot more by working together.
We handle all your concerns
Mobile communication is essential for your company. You expect high-quality equipment you can rely on. You expect expertise and flexibility from your supplier. Our service goes further. We offer you a customised service.
Because today’s security threats are increasingly sophisticated, you not only need the certainty of a watertight system that secures sensitive information, but you want to achieve the highest level of safety for your employees.
Efficient business processes
Our solutions, applications and services enable you to optimise your company processes and expand your employees’ efficiency and productivity. They get more done in less time or more work can be done with fewer people.
Organisations of various sizes and from a range of sectors rely on Flash Private Mobile Networks. Discover your predecessors.
DSM can excel, thanks to clear communication internally and with Flash
For a multinational with over ten locations and factories across the Netherlands, maintenance is no easy task. In order to guarantee good collaboration, and hence safety, DSM uses radio communication.
- Safety guaranteed
- Reachable anytime, anywhere
- Trust makes life easier
Flash makes life easier for Amsterdam Arena
Ensuring that every match and each event in the Amsterdam Arena runs smoothly requires a large team of staff that can quickly and efficiently communicate with each other. To achieve this, the Amsterdam Arena is using a TETRA system.
- Reach each other at the push of a button
- Maintenance service makes life easier
Our sector-specific experience means that we can comprehensively view and gauge your company and its communication processes. Discover what we can do for your organisation.
In the (petro)chemical sector, communications without two-way radios is inconceivable. Your employees must be reachable at all times for the monitoring of daily processes and in the event of a disaster.
Employees in the industry sector face continual challenges in the area of efficiency and safety. Within this sector, where the focus is on products that are faster and cheaper than the competition, an optimum production day is important.
Sports, Culture and Recreation
In order to be able to provide customers and visitors with optimum safety in museums, stadiums or the zoo, for example, communication between the various employees is essential.
Transport and Logistics
A logistics process is as fast as its slowest component. It is therefore important to be able to respond as quickly as possible to faults and other problems. Flawless communication is essential.
Bouw en installatie
If there are two sectors where good communication can make the difference between success and an accident, it is industry and construction. We provide a fast, crystal-clear and interference-free connection between your employees.
Communication solutions are increasingly integrated into your care processes to enhance efficiency. Physicians and nursing staff are becoming more mobile and want to be reachable everywhere at all times.
The retail sector is vulnerable to a number of safety risks. In addition to the danger of disasters such as a fire, this sector also faces the threat of burglary and violence.
Within a ministry, town hall or prison, there are not only trained security and emergency assistance crew members, but also office workers and visitors. This diversity of people requires clear communication.